SHIPPING & DELIVERY
SHIPPING & DELIVERY
We strive to deliver your purchased products in shortest time possible. All orders are in processed as soon as the transaction is confirmed. Currently, we can only send orders to addresses within Malaysia. We are unable to ship to any international address.
- Confirmed orders will be shipped out within 24-48 hours on working day, Monday- Friday, excluding public holiday.
- Orders placed on Friday after 12pm and over the weekend will be processed on Monday and will be shipped out within 24-48 hours excluding public holiday.
- Delivery within West Malaysia will take approximately 1-3 days.
- Delivery to East Malaysia will take approximately 5-7 days.
- Delivery to rural or remote areas may take an additional 2-3 working days.
All orders are dispatched and delivered either by Gdex courier service (depending on the delivery address), Monday – Friday, excluding weekends and public holidays.
Sale/ Promotional Periods
During peak sale/promotional periods, we may take additional days for delivery due to heavy surges in online orders.
West Malaysia: Additional 3 working days for your order to arrive.
East Malaysia : Additional 5 working days for your order to arrive.
Multiple Address Delivery
We are currently only able to deliver to ONE delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.
At the time of delivery, you may be required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.
Postage fees for domestic delivery are as below:
West Malaysia (Peninsular) – RM5
East Malaysia (Sabah/Sarawak/Labuan) – RM20 for 1KG, additional RM3 for the following KG
FREE Delivery for orders above RM120, limited to West Malaysia addresses only.