TERMS & CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ONLINE SERVICES OF THIS WEBSITE. BY USING THE ONLINE SERVICE, YOU AGREE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND THAT YOU ACCEPT AND AGREE TO BE BOUND BY THEM.

GENERAL

  1. In these Terms and Conditions the following expressions shall have the following meanings:

    1. "Customer" or "Customers" or "you" or "your" shall mean you and all other persons who places an Order to purchase the Products on this website under your Login.

    2. "AM PM" or "we" or "us" or "our" shall mean AM PM Pharmacy Sdn. Bhd.  (Company No. 200201005282 (572945-M)) who is the seller of the Products by AM PM Pharmacy Online.

    3. "AM PM Pharmacy Online" shall mean the medium by which Products are offered for sale by AM PM Pharmacy to the Customer through this Internet website owned by AM PM Pharmacy.

    4. "Intellectual Property" shall mean inventions, literary and artistic works, and symbols, names, images, and designs for which intellectual property rights are recognized, including (without limitation) patents, designs, present and future trademarks or copyright, trade name, trade dress, trade secrets, and service marks and other property rights (whether or not registered or registrable by any means), and the right to file an application for registration and protection of any of the foregoing.

    5. "Login" shall mean a Customer's access name to AM PM Pharmacy Online under that Customer's registration.

    6. "Order" or "Orders" shall mean the order(s) submitted by you to purchase the Product from AM PM Pharmacy Online under your Login.

    7. "Product" or "Products" shall mean any and all the products offered for sale by AM PM Pharmacy Online.

    8. "Terms and Conditions" shall mean the terms and conditions contained herein including any modifications and amendments or additions thereto from time to time.

  2. All the Products sold by AM PM Pharmacy through this site are sold subject to these Terms and Conditions. By submitting your Order for processing by AM PM Pharmacy Online, you confirm and affirm that you have read, understood and agreed to the Terms and Conditions in the form in which they appear at the time your Order is submitted for processing.

  3. These Terms and Conditions including the Personal Data and Privacy Policy shall prevail over any other document purporting to have a contractual effect including any AM PM Pharmacy’s store policy.

  4. The Customer shall agree to complete the registration process according to AM PM Pharmacy's requirements as stated on this site. The Customer shall provide AM PM Pharmacy with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, telephone and fax numbers (optional) and e-mail address. If the Customer provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), AM PM Pharmacy has the absolute right to suspend or terminate the registration of such Customer and/or refuse any and all its current or future use of this site.

  5. Registration is open to residents in Malaysia aged 18 and above. AM PM Pharmacy has the absolute discretion to refuse the registration of a potential Customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever. Once the Customer has completed and submitted its registration, we shall deem that the Customer has opted in to receive email communication and text message from us and the Customer shall be responsible for all charges imposed by the Customer’s mobile phone carrier, if any.

  6. The Customer shall be liable for every Order made under his/her Login and agrees to indemnify AM PM Pharmacy for all claims, damages whatsoever made by any third party arising from the actions of a person placing Orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information. The Customer shall immediately notify AM PM Pharmacy in the event of any unauthorized use of the Customer’s Login.

  7. The Customer may place his Order via AM PM Pharmacy’s website at: https://shop.ampmpharmacy.com/ After placement of the Order, the Customer will receive an email acknowledging receipt of Order. For clarification, such acknowledgement of receipt of Order does not constitute confirmation of acceptance of Order and it does not guarantee stock availability. The inclusion of any Products or services on this site at a particular time does not guarantee that the Products or services will be available at all times. We shall not be obliged to supply the Product to you until we have accepted your Order by sending you a subsequent email confirming our acceptance of your Order.

  8. AM PM Pharmacy shall make every effort to fulfill Orders placed by Customers through the AM PM Pharmacy Online, but AM PM Pharmacy shall not be liable to any person if AM PM Pharmacy shall decline to accept all or part of an Order for whatsoever reason, including but not limited to an unforeseen change to the Products (as the case may be), or because the Products may be unavailable. If applicable, AM PM Pharmacy will proceed to fulfill the remainder of the Order in accordance with these Terms and Conditions.

  9. Access to AM PM Pharmacy Online is gained through the use of a personal password. The Customer shall ensure that the password is kept confidential to prevent unauthorized use. The Customer shall accept responsibility for all activities that occur under the Customer’s Login and password. AM PM Pharmacy shall use its best endeavours to prevent any unauthorized entry to the AM PM Pharmacy Online Internet site. However, AM PM Pharmacy shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the AM PM Pharmacy Online Internet site.

  10. All pictures and images of the Products displayed on this site are for illustration purposes to help the Customer recognise the Products only. The actual size, dimension and colour of the Products may differ and these may not reflect exactly on the pack you receive due to packaging redesign and improvements.

PRICE AND PROMOTION

  1. Unless otherwise stated, all prices quoted are in Malaysia Ringgit. Where applicable, you shall be charged according to the prices stated in this site and such other miscellaneous charges such as delivery charges, administrative charges and service charges, inclusive of goods and service tax (GST).

  2. AM PM Pharmacy shall make every effort to ensure that the prices, details and sizes of Products detailed by the AM PM Pharmacy Online are correct at the time when the information was inputted into the system but AM PM Pharmacy reserves the right to vary the price and other details, descriptions or specifications of the Products without notice.

  3. The prices advertised by the AM PM Pharmacy Online are for home delivery shopping only. Prices for some Products may differ from those charged at AM PM Pharmacy shops. The price of certain Products is subject to change without prior notice based on market price fluctuation and promotions.

  4. The price of the Product and Promotion will be as stipulated at all times on AM PM Pharmacy Online, except in the case of an obvious error. AM PM Pharmacy will make every effort to ensure that the prices featured on the website are correct, error may occur. If any errors were discovered on price of any of the Product and Promotion that the Customer have ordered, AM PM Pharmacy will notify Customer as soon as possible and provide the option of confirming order at the correct price. If AM PM Pharmacy is unable to contact the Customer, the Customer's order may be cancelled and the amount paid by the customer will be refunded in full via the original payment method the Customer used.

  5. Not all Products sizes will correspond exactly to the description offered by AM PM Pharmacy Online. AM PM Pharmacy reserves the right to provide the nearest size of Product at the nearest price subject to the availability of Products.

  6. Discrepancies between the on-line bill/Order price and the final bill may be due to out-of-stock products, substitutions, special offers and daily price changes. AM PM Pharmacy reserves the right to adjust the final bill after the on-line bill/Order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.

  7. In the event of different special offers or promotions being made available to the Customer simultaneously for the same Product, the Customer may select one such offer or promotion per Product but shall not be entitled to a combination of all such offers or promotions per Product.

  8. AM PM Pharmacy may from time to time set credit limits for individual Customers and AM PM Pharmacy reserves the right to limit sales and quantities of Products including the right to prohibit sales to re-sellers and to revise, suspend or discontinue a Product, sale or promotion at any time without prior notice to the Customer.

PAYMENT

  1. Payment for Products ordered through AM PM Pharmacy Online can be made by a valid VISA or MasterCard only. AM PM Pharmacy shall not be liable for any credit card fraud.

  2. All payment in respect of an Order must be cleared before delivery of the Products. If the payment cannot be processed, the said Order will be rejected and the Customer is advised to contact its card issuer to resolve any problem concerning the use of its credit card in order to continue with the Order.

  3. If payment to an Order has already been made but the Order is rejected by AM PM Pharmacy or cancelled by the Customer before AM PM Pharmacy accepting the Order, you will be entitled for your refund but the receipt of the refund will depend on the period of time your financial institution takes to finalise the refund. AM PM Pharmacy shall not be liable with respect to any loss, damage, cost or expense that you or any person may incur as a result of any delay in your financial institution processing the said refund.

DELIVERY

  1. AM PM Pharmacy shall use reasonable endeavours to deliver Products of acceptable quality to the delivery address specified and keyed in by the Customer but AM PM Pharmacy cannot guarantee any firm delivery time and AM PM Pharmacy shall not be liable for any delay in its delivery services if the delay has been due to causes beyond the control of AM PM Pharmacy.

  2. Your Order will be delivered to you via the service of a courier service company of our choice. At this juncture, delivery service is extended to Malaysia only. Please allow five (5) working days for Peninsular Malaysia and five (5) to eight (8) working days for East Malaysia including Labuan for processing from the date of AM PM Pharmacy's confirmation of acceptance of an Order within the aforesaid areas unless otherwise notified by AM PM Pharmacy. Please note that we will not accept delivery to a P.O. Box address and it might not be possible for delivery to some locations within the aforesaid areas in certain circumstances. If delivery to some locations is not possible, we may contact you to arrange for delivery to an alternative address.Delivery Charges will be calculated based on the weight of the Order received:-

West Malaysia (Peninsular) – RM5.90

East Malaysia (Sabah/Sarawak/Labuan) – RM20 for 1KG, additional RM3 for the following KG

FREE DELIVERY for orders above RM99, limited to West Malaysia addresses only. Free delivery parcel up to 3kg only, RM1.00 will be charged for every subsequent 1kg for the parcel. 

*No delivery services shall be available on Sundays & public holidays.

  1. The address cannot be changed once the order is paid, AM PM Pharmacy is not liable for the wrong address in the invoice.

  2. Where the customer is not available to receive the delivery, you may receive notification (either via text message or notification card- depending on courier company) on the unsuccessful delivery. An attempt will be made to contact the Customer for a second delivery. If the Customer is still not reachable on the second attempt, a text message or notification card will be left for the Customer to collect the parcel from the nearest J&T/ Pgeon branch. If delivery is delayed due to the Customer’s undue delay or unreasonable refusal to accept delivery or if the Customer fails or refuses to collect the Products within seven (7) days from the date of the second notification, the Order will be deemed void and has no further effect but the Customer shall bear all the relevant cost incurred by AM PM Pharmacy (including but not limited to the delivery cost and administrative charges).

  3. If the Customer is not personally available to accept delivery, a representative may accept delivery on behalf of the Customer provided that the said representative must be over 18 years of age and capable of receiving the delivery. The Customer or its representative may be required to produce proof of identity on delivery or collection of Products and all deliveries shall be signed off by the Customer or its representative on the delivery invoices.

  4. AM PM Pharmacy reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer's credit worthiness or insufficient identification.

CANCELLATION OF ORDER

  1. Such cancellation and/or variation of Order is only allowed if the order has not been processed by AM PM Pharmacy upon confirmation with admin team.

  2. Subject to the Customer's consent, AM PM Pharmacy may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.

  3. If there is no prior consent from the Customer for a substitution, no substitution shall be made.

  4. No cancellation is allowed if parcel/s have been dispatched from the warehouse or in transit.

OUT OF STOCK POLICY

Please keep in mind when you make a purchase through https://shop.ampmpharmacy.com/, our stock fluctuates throughout the day.  If we are out of stock, we will make every effort to ship your order either fully or partially as soon as possible. The lead time could be as long as 5 - 7 working days. In the event that we are not able to secure the stock in 7 days, we will process a refund based on the amount you have paid. 

PROPERTY RISK

All risk in the Products shall pass to the Customer upon delivery to the Customer's delivery address but AM PM Pharmacy shall retain title in the Products until such time as payment for the Products has been effected.

RETURN AND REFUND POLICY

  1. This Return and Refund policy shall only be applicable for home delivery shopping via AM PM Pharmacy Online only.

  2. AM PM Pharmacy shall use its best efforts to ensure that Orders are correctly fulfilled. Should there be any discrepancy of Products delivered and the Customer wishes for return and refund, please notify us via call/ WhatsApp/ e-mail within seven (7) days upon receiving the Products. We will contact the Customer within seven (7) days after receipt of the completed form online to direct the Customer of the procedures in respect of the return of Products and refund. The Customer is advised to wait for our instruction for the next course of action. In the event the Customer does not receive any reply from us after the aforesaid period, please contact us either by e-mail at support.estore@ampm.com.my or call AM PM Pharmacy Online hotline at 011-1079 1286 for enquiries.

  3. If the Customer opts for replacement or exchange of Products, the affected Products MUST be returned in person to the selected AM PM Pharmacy stores as directed by AM PM Pharmacy pursuant to Item No. 2 hereinabove. No replacement or exchange of Products will be entertained if the Products are returned via courier or post. All replacements or exchange of Products shall be effected subject to stock availability.

  4. Return/Exchange of Products or refund can be arranged under the following reasons:

    1. If any Product has been delivered in a damaged or defective condition; or

    2. if the Product is out of date or expired; or

    3. if the wrong Product which is different from the Order is delivered
      Provided Always that the Customer shall return or caused to be returned to AM PM Pharmacy the aforesaid Products unused and in its original condition, quantity and packaging as it is first delivered to the Customer together with the proof of Order, payment and delivery of the Products.

  5. Any Change of mind by Customer on return and refund will not be entertained.

  6. If a Product which was ordered and invoiced is not included in the delivery, AM PM Pharmacy shall either refund the Customer the value of that Product, or replace the Product.

  7. If any Product which was not included in the Customer's Order is delivered to the Customer, AM PM Pharmacy shall collect the Product from the Customer.

  8. If the Customer has been charged for a Product which has not been delivered, AM PM Pharmacy shall refund the Customer the value of the Product as originally charged to the Customer.

  9. If a Customer is charged more than the value of a Product as displayed on the site when the Customer makes its Order, AM PM Pharmacy shall refund to the Customer the difference.

  10. The return of a Product by a Customer does not automatically warrant for a refund. AM PM Pharmacy will inspect the returned Products upon receipt of the same. If the conditions in Item No. 4 of this Return and Refund Policy have been fulfilled, refund will be made to the Customer and we will reimburse the Customer of its courier charges for returning of the Products to us provided always that the courier payment slip is furnished to us upon seeking refund.

  11. All refunds will be made via the same mode of payment within 2 months and depending on the appointed bank refund policy in which your receipt of the refund will depend on the period of time your financial institution takes to finalise the refund. AM PM Pharmacy shall not be liable with respect to any loss, damage, cost or expense that you or any person may incur as a result of any delay in your financial institution processing the said refund.

  12. The Customer is required to send back the affected Product(s) to us via a reliable courier service company to our AM PM Pharmacy at the following address:

AM PM Plus Pharmacy

312, Jalan Kenanga 29/9,

Bandar Indahpura,

81000 Kulai, Johor.

13. The Customer shall be responsible for the risks and condition of the Product to be returned until it reaches us at AM PM Pharmacy. AM PM Pharmacy will not be liable for any loss or damage to the Product prior to the Product being

received by us. The Customers are advised to pack safely the Product to prevent any loss or damage to the Product or its box or its original packaging.

 

WARRANTIES

  1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.

  2. No agent or representative of AM PM Pharmacy is authorized to make any warranties, representations or statements regarding the Products and AM PM Pharmacy shall not in any way be bound by any such unauthorized warranties, representations or statements.

LIABILITY

  1. The liability of AM PM Pharmacy whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of AM PM Pharmacy’s obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.

  2. Subject to any rights the Customer may have under any consumer protection law and to the fullest extent permitted by law, AM PM Pharmacy, its parent, subsidiaries, affiliates or successors or their respective officers, directors, employees, agents, representatives, contractors or vendors shall not be liable to the Customer or any other person for any consequential, indirect or special damage or loss of any kind whatsoever nor shall AM PM Pharmacy, its parent, subsidiaries, affiliates or successors or their respective officers, directors, employees, agents, representatives, contractors or vendors be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.

  3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that AM PM Pharmacy assumes no obligation or liability for any advice or information given with the Products and AM PM Pharmacy shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.

INTELLECTUAL PROPERTY

  1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to AM PM Pharmacy Online in this website and all text, graphics, photographs, forms, diagrams and other materials published on it shall at all times remain the property of AM PM Pharmacy. You may not copy, reproduce, republish, upload, download, post, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents or any part of this site for any purpose without AM PM Pharmacy’s prior written permission.

  2. AM PM Pharmacy and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and the Customers and on-line visitors are prohibited from using the same without the written permission of AM PM Pharmacy or such other parties. No right or license is given to any party accessing this site to use or reproduce in any manner any such marks or logos and AM PM Pharmacy will not hesitate to enforce its right against such party.

FORCE MAJEURE

If the performance by AM PM Pharmacy of its obligations under the AM PM Pharmacy Online is prevented by reason of "force majeure" (which shall include prevention occasioned by epidemic, fire, explosion, casualty, accident, storm, flood, drought, weather conditions, earthquake, act of God or other natural disaster or any law, order, proclamation, regulation, demand or requirement of the government of Malaysia or of any of its government agencies, insurrection, riot, civil commotion, war, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of Products or raw materials, mechanical breakdown, delay in transit, failure or problems with public utility supplies including electrical, telecommunication or Internet failure or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of AM PM Pharmacy), AM PM Pharmacy shall be excused from such performance to the extent of such prevention.

VARIATION OF TERMS AND CONDITIONS

AM PM Pharmacy reserves the right to amend these Terms and Conditions from time to time or at any time in its sole discretion. AM PM Pharmacy may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any Order and AM PM Pharmacy shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.

LINKS

  1. The AM PM Pharmacy Online internet site may contain links to other sites and pages which are not maintained or controlled by AM PM Pharmacy and for which AM PM Pharmacy is not responsible. When you activate any of these links or pages you leave this site and access to such site or page is at the Customer’s own risk for which AM PM Pharmacy disclaims all responsibility and liability.

  2. AM PM Pharmacy disclaims all liability to information or materials posted by advertisers or sponsors on this site.

CONTENT

  1. All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. However, the information may contain any errors, mistakes, omission or inaccuracies and AM PM Pharmacy reserves the right to correct any errors, mistakes, omission or inaccuracies. To the extent permitted by law, AM PM Pharmacy disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site and AM PM Pharmacy takes no responsibility and assumes no liability for the content of the site or anything posted on or linked to it.

  2. Neither the materials nor any information contained on this site constitute a solicitation. Such materials and information are provided for information purposes only and may be modified, deleted or replaced from time to time and at any time at AM PM Pharmacy’s sole and absolute discretion.

SECURITY POLICY

AM PM Pharmacy had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:

  1. Firewalls facility.

  2. Customers' information and private transaction data are protected using 128-bit Secure Socket Layer (SSL) encryption. SSL encryption is an Internet security protocol used by Internet browsers to transmit sensitive information.

  3. We test our systems periodically to ensure there are no possible breaches of our security and that our Customers’ security and confidential policy information is not compromised in any way.

DISCLAIMER

  1. By accessing and using this AM PM Pharmacy Online internet site, the Customer acknowledges and accepts that the use of the site is at the Customer’s own risk. Subject to any rights the Customer may have under any consumer protection law and to the fullest extent permitted by law, AM PM Pharmacy shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site. Without limiting the foregoing:
    THIS SITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT. AM PM PHARMACY HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE SITE. AM PM PHARMACY ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE SITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE SITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE SITE.

MISCELLANEOUS

  1. The headings and sub-headings in these Terms and Conditions are inserted merely for convenience of reference and shall be ignored in the interpretation and construction of any of the provisions contained herein.

  2. No failure on the part of AM PM Pharmacy to exercise, and no delay on AM PM Pharmacy’s part in exercising, any right or remedy under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude AM PM Pharmacy for further exercise thereof or the exercise of any other right or remedy.

  3. If any provision or any part of any provision of these Terms and Conditions which are illegal, void prohibited or unenforceable shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability without invalidating the remaining provisions hereof and any such illegality, voidness, prohibition or unenforceability shall not invalidate or render illegal, void or unenforceable any other provision contained herein.

  4. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and the Customer and AM PM Pharmacy hereby agree to submit to the jurisdiction of the Court of Malaysia.

DATA PROTECTION

The following Personal Data and Privacy Policy shall form part of these Terms and Conditions:-

PERSONAL DATA AND PRIVACY POLICY

AM PM Pharmacy respects the privacy of individuals with regard to Personal Data. This Personal Data and Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"). For the purpose of this Personal Data and Privacy Policy, "Personal Data" shall have the meaning as ascribed to it in the Act. AM PM Pharmacy may change this Personal Data and Privacy Policy from time to time and you are advised to check the said policy on a regular basis.

  1. PURPOSE OF COLLECTION OF PERSONAL DATA

    1. By providing any of your Personal Data: your name, gender, age, date of birth, nationality, identity card number, contact details, occupation, preferences, interests and/or other information relevant to the purposes as listed below to AM PM Pharmacy via internet or otherwise, you are hereby agreed that AM PM Pharmacy shall collect, retain and use the Personal Data for the following purposes:

  • providing you with services under any AM PM Pharmacy's business;

  • processing your application under any AM PM Pharmacy's programme;

  • marketing of goods and services and sending any advertising and/or promotional material to you;

  • conducting research on new goods and services for you;

  • carrying out matching procedure in accordance with the law;

  • notifying you of special offers or new products, updates and promotions;

  • performing statistical and analysis of your behaviour and characteristics in order to measure interest in and use of the various areas of the site and providing this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners;

  • making such disclosures as may be required for any of the above purposes or by law.

  • You further agree that AM PM Pharmacy may disclose and transfer (whether in Malaysia or abroad) to AM PM Pharmacy's agents, contractors, partners, advertisers, network operators, associated companies, any relevant financial institutions, any other persons under a duty of confidentiality to AM PM Pharmacy, any company within its group, any referee whose details are provided by you and any of AM PM Pharmacy's actual or proposed assignees or transferees of AM PM Pharmacy's rights with respect to you to use, disclose, hold, process, retain or transfer such Personal Data for the purposes of A1 herein for and on behalf of AM PM Pharmacy. We may also use your Personal Data to send you promotional information about other third parties which we think you may find interesting. If you do not want to receive such information or for us to disclose, transfer or use your Personal Data for any of the purposes of A1, you may contact us in writing at the address set out in E2 below.

  • Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to AM PM Pharmacy then your application or request to AM PM Pharmacy for any of the above purposes of A1 may not be accepted.

  • Any Personal Data supplied by you will be retained by AM PM Pharmacy as long as necessary for the fulfillment of the purposes stated in A1 herein or is required to satisfy legal regulatory, accounting requirements or to protect AM PM Pharmacy's interests.

  • CONFIDENTIALITY

  1. Personal Data held by AM PM Pharmacy will be kept confidential in accordance with AM PM Pharmacy's Personal Data and Privacy Policy pursuant to any applicable law that may from time to time be in force.

  2. Any questions, comments, suggestions or information other than Personal Data sent or posted to the site, or any part of the site by visitors will be deemed voluntarily provided to AM PM Pharmacy on a non-confidential and non-proprietary basis. AM PM Pharmacy reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.

  • SAFETY OF PERSONAL DATA

 

  1. All reasonable efforts and practical steps are made to ensure that any Personal Data held by AM PM Pharmacy is kept up-to-date and is protected against any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

  • LINKS

  1. Our website may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our web site and AM PM Pharmacy does not exercise control over any Personal Data or any other information you give to any other entity after you have left our web site.

  • RIGHT OF ACCESS TO PERSONAL DATA

  1. Under the Act, you have the right of access to your Personal Data held by AM PM Pharmacy on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date.

  2. If you have any questions regarding AM PM Pharmacy's Personal Data and Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to AM PM Pharmacy for the processing of your Personal Data for the purposes of A1 or for the transfer of your Personal Data to the third parties stated in A2, you may send your request in writing at the following address:

    AM PM PHARMACY SDN BHD
    9, Jalan SME 1 Kawasan Perindustrian SME,
    Bandar Indahpura,
    81000 Kulai, Johor.
    Attention: Operation Department (Ms. Winnie/ Mr. Tzin Jie)
    Email: info@ampm.com.my

  3. Please note that in the event you withdraw your consent to AM PM Pharmacy for the processing of your Personal Data for the purposes of A1, then AM PM Pharmacy shall cease to process your Personal Data upon receiving your aforesaid withdrawal request wherein your approved application or request to AM PM Pharmacy for any of the above purposes of A1 may be cancelled.

  4. AM PM Pharmacy reserves the right to charge you a reasonable fee for the processing of your personal data request.