Clean the wound as thoroughly as possible and apply a thin layer of Bepanthen First Aid Cream on inflamed skin areas. Apply Bepanthen First Aid Cream several times a day until the wound has healed.
- Serious, deep, or highly contaminated wounds. (Such wounds require medical attention)
- Pregnancy and lactation.
SHIPPING & DELIVERY
We strive to deliver your purchased products in shortest time possible. All orders are in processed as soon as the transaction is confirmed. Currently, we can only send orders to addresses within Malaysia.
Confirmed orders will be shipped out within 72 hours on working day, Monday- Friday, excluding public holiday.
Orders placed on Friday after 12pmand over the weekend will be processed on Monday and will be shipped out within 72 hours excluding public holiday.
Delivery within West Malaysia will take approximately within 5 working days.
Delivery to East Malaysia will take approximately 5-8 working days.
Delivery to rural or remote areas may take an additional 2-3 working days.
All orders are dispatched and delivered by our appointed courier service providers, Monday – Friday, excluding weekends and public holidays.
Sale/ Promotional Periods
During peak sale/promotional periods, we may take additional days for delivery due to heavy surges in online orders.
West Malaysia: Additional 3 working days for your order to arrive.
East Malaysia : Additional 5 working days for your order to arrive.
Multiple Address Delivery
We are currently only able to deliver to ONE delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.
Domestic Delivery Postage fees for domestic delivery are as below:
West Malaysia (Peninsular) – RM5.90
East Malaysia (Sabah/Sarawak/Labuan) – RM20 for 1KG, additional RM3 for the following KG
FREE Delivery for orders above RM99, limited to West Malaysia addresses only. Free delivery parcel up to 3kg only, RM1.00 will be charged for every subsequent 1kg for the parcel.